SoarState

Support

Can’t find what you need? Email support@soarstate.app and Mark will get back to you, usually within two working days.

Install SoarState

From the Meta Horizon Store

  1. On your headset, open the Store and search for SoarState.
  2. Select Get, then open it from your library.

From the web

  1. On your headset, open the Meta Quest Browser and go to app.soarstate.app.
  2. Select Install (in the address bar, or the browser’s menu) to add SoarState to your library.
  3. Open it once while you’re online. When you see Ready to fly offline, everything is saved on the headset.

Unlock the full pack

If you bought it on this website

  1. Find the receipt email from Lemon Squeezy. It contains your licence key.
  2. Open SoarState. On the start screen, under Full pack, enter the licence key and select Unlock.
  3. Lively midday, Evening glass-off and Busy testing day download and are saved for offline use.

Lost the email? Find your order at app.lemonsqueezy.com/my-orders using the email address you paid with.

If you bought it in the app

Your purchase is linked to your Meta account and unlocks automatically on any headset signed in to it.

Using it on another headset

One purchase works on up to 3 headsets. Enter the same licence key, or sign in to the same Meta account. If you’ve replaced a headset and reached the limit, email us and we’ll move the purchase across.

During a flight

ToDo this
Pause or carry onPress A
Switch wing folds off during a fold warningPress B. The flight gives you smoother air instead.
Recentre the viewHold the Meta button on the right controller
LeaveHold the Meta button, or take the headset off

Common problems

I can’t hear the narrator, or the music is too loud

Check the headset volume first. In the app menu, under Sound, lower the music level. Headphones are best, as the calm tones and the low drum need them.

The full pack still says “full pack” after I unlocked it

Make sure the headset is online and enter the key again. If it says the key is in use on 3 headsets, email us.

The app hasn’t updated

SoarState checks for updates when you open it online. When one is ready, the start screen says so and switches over in a few seconds. It never updates during a flight.

I felt sick or uncomfortable

Take the headset off and rest. Try a short session, keep wing folds off, and sit fully back in a chair. If it keeps happening, stop using SoarState.

Refunds

If the full pack isn’t for you, email us within 14 days of buying it on this website for a full refund. Purchases made in the app follow Meta’s refund policy. See the terms.

Credits